• English (US)
• French

Go to website

• How to program the automatic ignition?

  You can set the automatic shutdown and switching on of your screen. Use the remote control to do the following: Press the ** MENU ** button on the remote control Go to ** Programming settings ** using the arrow keys and click on ** OK ** Then select ** Daily programming ** using the arrow keys and click on ** OK ** You canSome readers

• How do I turn on the fans?

  If your screen is against a wall, you must activate the fan to avoid overheating. Using the remote control of your screen: Press the ** MENU ** button on the remote control, Go to ** Other settings ** using the arrow keys Then click on ** FAN ** and finally select ** ON **Some readers

• My screen doesn't work: what should I do?

  Is your TV showing a black or white screen? NO SIGNAL or NO VGA message written? At first you can check the connections of your screen: [How to properly connect my screen and my Steeplebox?](/ En / article / how-to-properly-connect-my-screen-and-my-steeplebox-197c6dp /) If that did not solve your problem, you can use this guide for additional help: http://bit.ly/guide-résolution-problèmesSome readers

• How to retrieve the mac address of a chromebox?

  In some cases, to connect via Ethernet, prior authorization is required by resigning the network identifier of the device. This is why it is necessary to recover the mac address. Here are the different steps to follow to get it on a device (chromebox / chromebit): Connect a keyboard and a mouse to the chromeboSome readers

• How do I change the date and time on my screen?

  To change the time using your screen remote control: Press the ** MENU ** button on the remote control, Go to ** Programming settings ** using the arrow keys Click on ** Date and time ** and finally modify the date or time in the corresponding fieldSome readers

• How to manage brightness, contrast and volume?

  Brightness and contrast Using the remote control of your screen: Press the ** MENU ** button on the remote control Go to ** Brightness / Contrast ** using the arrow keys Then set the level of brightness and contrast you want Volume Using the remote control of your screen: Use the buttons ** VOL ** Or press the ** MENU ** button on the remote control and go to ** Other settings ** using the arrow keysFew readers

• What does a Steeple pack contain?

  Depending on the size of the screen you have ordered, your pack will contain different elements: Pack 32" Pack 49"Few readers

• How do I change the source on my screen?

  To display Steeple, the TV source must be set to HDMI. To make sure, do the following: Press the ** MENU ** button on the remote control Go to ** Entries ** using the arrow keys and click on ** OK ** Then select ** HDMI ** using the arrow keys and click on ** OK **Few readers

• The touch does not work: what to do?

  If Steeple is displayed but you cannot interact with your screen, the source of the problem may be the connection of the USB A to B cable. Verification Make sure the USB cable that connects the Chromebox or Chromebit to the display is securely connected. If you have a Chromebit, the USB cable must be pluFew readers

• How do I properly mount my screen to the wall?

  Extend your screen to fix the support. Using a Phillips screwdriver, screw the two clips on the back of the screen. Attach the second part of the support to the wall. 💡 Breakthroughs must be made between 1.45m and 1.50m from the ground. The screen must be installed at face level.Few readers

• How to restart the screen and the Steeplebox?

  1. Turn off the screen 2. Turn off the Steeplebox 3. Turn on the screen 4. Turn on the Steeplebox ![](https://storage.crisp.chat/users/helpdesk/website/6a2a667aa984a800/allumer-chromeboxFew readers

• What are the hardware warranty conditions?

  During the implementation of Steeple, we are offering the purchase of IIyama brand equipment for touch screens and Asus for boxes. Each client can, if they wish, equip themselves with their own equipment. The following warranty conditions therefore do not apply. Iiyama warranty condition: All the elements are available here: https://iiyama.com/fr_fr/support/ Iiyama monitors are covered by a 3-year warranty service in France. In the event that your monitor encounters a problem during theFew readers

• How to properly connect my screen and my Steeplebox?

  Connections on the screen Connections to the Chromebit (for 32 "screens) Connections on the Chromebox (for 49 "screens)Few readers

• Steeple guides

  If you encounter problems related to the installation and configuration of your equipment here are two useful guides: Technical prerequisite Installation Guide In the event of a problem, if all the equipment has been installed and the connections made, follow the restart guide: [Restart Guide](https://drive.google.com/open?id=1259-HjsZBoxFew readers